The ‘make a claim to an employment tribunal’ website stores small files (known as cookies), on your computer. They are used to improve your experience of using the website.

Cookies are used to:

  • measure how you use the website so it can be improved
  • remember the notifications you’ve seen so that you don’t see them again

Cookies on the ‘make a claim to an employment tribunal’ service aren’t used to identify you personally.

Find out how to manage cookies.

How cookies are used

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use the ‘make a claim to an employment tribunal’ service. Google Analytics stores the following information:

  • the pages you visit
  • what you click on
  • how long you spend on each page

  • how you got to the website (eg from a search engine)

We don’t collect or store personal information (eg your name or address), in cookies so the information can’t be used to identify you. We don’t allow Google to use or share our analytics data. Google Analytics uses the following cookies:

Name Purpose Expires
_utma Determines the number of unique visitors to the website 2 years
_utmb Works with _utmc to calculate the average length of time you spend on the website 61 minutes
_utmc Works with _utmb to monitor when you close your browser when you close your browser
_utmz Provides information about how you reached the website (For example from another website or search engine) 6 months
_ga Manages the deployment of the cookies above 2 years

You can opt out of Google Analytics cookies.

Your progress when using the service

When using the ‘make a claim to an employment tribunal’ website, we'll set a cookie to remember your progress. This cookie doesn’t store your personal data and is deleted when your session ends.

Name Purpose Expires
_app_session The information you enter is stored on the server for the length of time you stay on the page. This can be up to 60 minutes, with the option to extend for another 60 minutes. After you’ve downloaded the completed PDF, this data is deleted from our servers. 60 mins (or when your session expires)

Our introductory message

You may see a pop-up welcome message when you first visit the ‘make a claim to an employment tribunal’ website. We’ll set a cookie so that your computer knows you’ve seen it and does not show it again.

Name Purpose Expires
seen_cookie_message Lets your computer know that you have already seen our cookie message 1 month